CUSTOMER SUPPORT REPRESENTATIVE GERMAN

Angajator: Ascensos Contact Centre
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 27.05.2022
    Scurta descriere a companiei

    Ascensos is an innovative customer care outsourcing specialist. We offer multichannel customer contact solutions across both traditional and digital channels.

    Cerinte

    Graduated High School or University
    Native level/fluency in German and English or at least B2 both verbal and written.
    Experience in BPO/call center environment-at least 6 months (All channels – voice, email, chat)
    Positive attitude
    Experience working with various IT Systems
    Advanced level of MSOffice, Internet browser
    Multitasking and comfortable using multiple platforms
    Ability to learn in a fast-paced environment
    Excellent Communication and customer focus (both verbal and written).
    Great team spirit but the ability to also be independent, like every superhero should.
    Problem solving, investigative and multi-tasking skills with highest attention to detail.

    Responsabilitati

    Your role entails offering top customer experience and service for order, billing and payment processes
    You’ll have exceptional knowledge of the brand, quick thinking and top communication skills will be critical to your success.
    At Ascensos you have the opportunity to become part of a growing, sprowling company, filled with opportunities for you to take advantage of: training programs, internal recruitment for middle management and administrative departments

    Alte informatii

    Work schedule Monday-Sunday 10:00-23:00;
    PLEASE NOTE : The role is office-based (Piata Muncii)
    English speaking (B2, C1 or C2 is also a requirement)