Modern Workplace Engineer
Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries.
Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.
The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.
Required skills & profile
» 4+ or more years’ experience working with the Intune, SCCM, Autopilot
» Handled enterprise mobile device management platforms (Intune)
» Application lifecycle management using Intune and SCCM (Packaging, Distribution Deployment, Reporting, Retire)
» Experience with traditional Windows build creation and OS deployment processes.
» Experience managing small projects and leading initiatives with minimal direction throughout the project lifecycle.
» Expert-level automation experience using PowerShell.
» Build application Package for Intune deployment
» Intune Device management & OS hardening/device policies
» Experience working on Microsoft Office 365 suite product and solutions
» Active Directory & Azure Active Directory
» Design and deployment of solutions with Microsoft SCCM and Intune.
» Fluent spoken and written English
Technical Knowledge / Certifications:
1. Microsoft SCCM
2. Microsoft Intune
3. Microsoft Autopilot
Position SCOPE & Key Responsibilities
Reporting to Global Workplace Manager and Workplace Global Technical Leader, the Modern Workplace Engineer will be responsible for:
» Creation of Design and execution of build, test and transition to operations of integrated digital workplace solutions to support a global population of 12k laptops & desktops across 40+ countries and 100+ meeting rooms and Ricoh global office printing solutions.
» Collaboration with product managers / local Business Unit Director to implement their vision, aligned with product roadmaps and strategic goals.
» Interaction with vendors to present our needs and expectations, secure relevant solutions to be tested and deployed and integrate our needs regarding security scopes.
» Resolution of digital workplace related incidents and service outages/degradations not resolved by L1 and L2.
» Act as the tier 3 technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers and update knowledge database
» Creation and maintenance of procedures and technical documentation (designs, security and compliance assessments, proof-of-concept studies, deployment guides, training materials & operational guides and procedures).
» Engineering and development of custom solutions with various tooling such as PowerShell and scripting.
» Working with Global team to execute small, medium, and large-scale global implementations.
» Operate Operating System deployment strategy using SCCM and Intune AutoPilot to implement both Imageless solution as well as hardware independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices.
» Work with Microsoft Intune/Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security etc.
» Manage endpoint profiles throughout the enterprise from design to deployment and steady state.
» Enhance forward-looking standards and solutions using MECM and Intune to simplify deployment of windows, security, and third-party updates in timely manner to all devices globally including on-prem., cloud-based as well as remote internet-based.
Joining us means:
» Taking part in an ambitious corporate project
» Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
» Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.
» You will greatly contribute to build the project that will improve the customers’ experience on an international level
» You will get exposure to various global cultures and teams
» You will be working with the newest technologies to build a new platform from scratch
» We offer you a very pleasant working environment, in the heart of Bucharest
» We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.
And we do not stop here!