Inside Sales Coordinator | Cluj Napoca

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

University degree in Economics with experience in Sales, Product Management or Technical field • Minimum 3 years of experience in Aftersales or B2B sales area with a commercial acumen, expertise to support development of Aftersales Strategy • Experience in Business Analysis with strong analytical skills and attention to details • Experience in HVAC, Ref & AC business is considered plus • Computer skills: Advanced/ Proficiency level in Excel, PowerPoint, Outlook • Fluent in English, written and spoken • Good Finance, Marketing, Sales concepts understanding • Effective communication and presentation skills • Strategic mindset, proactivity, flexibility and adaptability.

Responsible to identify/ define and execute the Aftersales Strategy focused on profit generation by working closely with the Lifecycle Management Team and adjacent departments • Effectively translate analytics into clear insights and actionable recommendations • Takes ownership of defined Lifecycle Management Projects from start to finish with focus on successfully implementing the strategic Aftersales initiatives related to specific product families • Act as the interface with business stakeholders and departments like Marketing, Product Planning, Application Engineering, Sales to frame the problem, channel emerging ideas, create strategic plans and execute specific initiatives. • Identify customer segments for targeted Aftersales programs and plan customer pricing plans to deliver ROI-positive results • Articulate program strategy and communicate results to key stakeholders in high level meetings • Help develop and promote new and optimized workflows and work procedures to facilitate better, faster assistance in aftersales inquiries.