Employee Admin Specialist with Polish (Fixed Term)

Angajator: British American Tobacco Romania
Domeniu:
  • Customer support - Client service
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 03.07.2022
    Scurta descriere a companiei

    British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

    Cerinte

    Knowledge, Skills and Experience:

    At least 2-3 years relevant personnel administration experience or Customer Care;
    Fluency in English and Polish language
    Experience with MS Office tools and data manipulation tools, Excel, etc;
    Planning and Organizing Skills; Attention to details;
    Full end to end view of the HR policies and process landscape impacting HR Administration areas;
    Problem solving attitude;
    Demonstrates excellent verbal and written communications across different audiences and channels;
    Customer Service - delivers service in role with the customer at the heart. Identifies continuous opportunities to deliver a high quality and professional output.

    Responsabilitati

    Principal Accountabilities:

    Performs all activities related to HR data and workforce administration services;
    Uses HR procedures and guidance available to manage the processing of data entry, changes and workflow within technology solutions – both global and local, for organizational structure, positions and employee data;
    Monitors the synchronization of master data system (Success Factors) and other systems through automated interfaces;
    Performs regular reconciliation of HR data; generates/compiles predefined reports to ensure data uploads feeding other stand-alone systems;
    Drafts documentation to conform with specific local legislative requirements for different stages of the employee lifecycle (employment, changes, exit) ensuring that they are signed and archived according to HRSS and end market rules;
    Generates/complies standard, recurrent reports;
    Identifies and communicates areas of improvement related to data management and processing and also to other process flows in its responsibility area;
    Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs;

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