Apply Now for French CS Role

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 17.05.2022
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Sales skill and experience of Retail is an advantage
    • Good grasp and understanding of customer engagement
    • Excellent French verbal and written communication skills
    • Advanced English skills
    • Has a good grasp of language and can handle complex subjects and detailed conversation in respect to customer service effectively and appropriately in demanding situations

    Responsibilities

    • Act as a single point of contact for live chat and Social Media from users regarding their orders/ queries etc. through delivering excellent customer experience
    • Delivering fast and efficient service assisting customers with their immediate needs
    • Resolve problems at first point of contact in a friendly and helpful manner and take personal accountability for the resolution of customer concerns.
    • Immediately deal with or escalate suspected or recognized customer issues as per defined procedures.

    Other info

    • Competitive remuneration package
    • A challenging working environment
    • Monthly performance bonus

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

    DKTMT