Help Desk with German

Angajator: HRS Romania
  • Asigurari - Intermedieri financiare
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 20.05.2022
    Scurta descriere a companiei

    Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.


    At least 1 year of experience in a similar role;
    University Degree;
    Good command of English and German languages ( B2 preferable) Knowledge of MS Office (PowerPoint, Outlook, Excel) & SAP;
    Relevant experience in ticketing and troubleshooting tools;
    Good communication skills;
    Good organizational skills;
    Customer and service orientated.


    Delegated Extended Workbench to support data entry in SNOW PPM;
    Procurement on behalf of Resource Manager (eMail when all externals per PO are created in GIAM);
    Create a Rate line (enter each line of the contract . 2 daily rates, 2 rate lines);
    Manages all externals Infos per contract within GIAM to Resource manager in order to set - up a resource group, time recording, system report;
    Vendor SES FIX price in ARIBA, dispute management;
    Purchase Requisition creation/cancellation, invoice verification, GR booking Cost management (cost analysis and cost assignment);
    Submission of contracts, invoices and timesheets in the Allianz System Tracking of the approval status and booking invoices in the system;
    Offering guidance to the stakeholders involved in P2P processes;
    Work in SNOW (primarily), SAP, Ariba;
    Control the relevant Desktop procedures for all services to be up to date;
    Liaise with other Operational Entities, units, departments as well as with externals (clients, providers) and fosters good relationships;
    Coordination with the specialized teams.

    Alte informatii

    Only eligible candidates will be contacted in a maximum of 3 weeks. All information will be treated as strictly confidential.