Senior Order to Cash Analyst

British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE



SAP knowledge;
High level of Microsoft Office suites knowledge;
Risk management skills;
Critical thinking;
Interpersonal skills;
Problem solving skills;
Communication skills;
Process improvement and results oriented mindset;
Strongly understanding of customers business;
Demonstrates a positive attitude while focusing on completing tasks or goals;
Team player.
Finance/ IT/ Accounting University Degree;
English (reading, spoken and written) fluent level

WHAT YOU WILL BE ACCOUNTABLE FOR

Effective and timely delivery of Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
Provide support for Subject Matter Experts and Team Leader for Order to Cash specific activities;
Maintain a close relationship with the EM/ Customers;
Ensure all controls are in place as per the agreed SLA’s and internal procedures;
Assist in the identification of continuous improvements to the GBS Order to Cash processes;
Work closely with other GBS functions;
Assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency;
Responding to EM queries in a timely and accurate way;
Understands the organization’s key strengths and aligns personal goals with the organization’s objectives;
Makes effort to acquire/ learn further skills / knowledge for personal development ;
Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.

WHAT YOU WILL BE ACCOUNTABLE FOR

Effective and timely delivery of Order to Cash processes according to the agreed deadlines and in line with audit recommendations;
Provide support for Subject Matter Experts and Team Leader for Order to Cash specific activities;
Maintain a close relationship with the EM/ Customers;
Ensure all controls are in place as per the agreed SLA’s and internal procedures;
Assist in the identification of continuous improvements to the GBS Order to Cash processes;
Work closely with other GBS functions;
Assist in training new colleagues in order to reduce process mistakes and improve accuracy and efficiency;
Responding to EM queries in a timely and accurate way;
Understands the organization’s key strengths and aligns personal goals with the organization’s objectives;
Makes effort to acquire/ learn further skills / knowledge for personal development ;
Support the activities in scope for migration to be moved into shared service, in line with the migration framework and plan.