Service Delivery Coordinator

Angajator: Crosswork
  • Customer support - Client service
  • Management - Consultanta
  • Marketing
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Bacau
  • Iasi
  • Suceava
  • Actualizat la: 27.05.2022
    Scurta descriere a companiei

    Crosswork este o companie de recrutare la nivel national, cu birouri in Bucuresti si Iasi, ce ofera atat servicii de recrutare cat si de munca temporara si administrare de personal.


    Skills and experience:

    • Very good written and verbal communication skills in the known foreign language;

    • Advanced knowledge of English;

    • Very good skills in organizing and planning the activity of Process and quality management;

    • Advanced knowledge of office package.


    Operational responsibilities

    • Responsible for coordinating the steady state service delivery to multiple client accounts promoting; the continuous improvement of productivity, service quality and customer satisfaction;

    • Delivering service that meets SLA and delights the customer;

    • Developing strong internal and external relationships;

    • Cost control through a proactive financial approach;

    • Assisting the Service Delivery Manager in the transforming and growing the business.