Junior Jira Administrator

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Employer: Edenred Digital Center
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 14.05.2022
    Short company description

    Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries.
    Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.
    The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.


    - At least 6 months hands-on experience with Jira Software/Service Desk
    - Ability to use JQL
    - Knowledge on Jira project creation
    - Ability/desire to learn and apply new skills/concepts quickly
    - Analytical thinking and well-developed organizational skills
    - Ability to work within a team

    Nice to have
    - Experience with Confluence and Insight
    - Experience with IQL
    - Experience with API


    - You will be working on support/improvement tickets on service desk
    - Discussing needs with stakeholders in order to understand their requirements
    - Configuring and implementing small adjustments to projects/boards/portals based on the stakeholders' requests
    - Recommending modifications to processes and procedures where they can be improved to stakeholders
    - Creating backlog tickets for the team where improvements can be done at the project/instance level

    Other info


    Joining us means:
    Taking part in an ambitious corporate project
    Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
    Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

    You will greatly contribute to build the project that will improve the customers’ experience on an international level
    You will get exposure to various global cultures and teams
    You will be working with the newest technologies to build a new platform from scratch
    We offer you a very pleasant working environment, in the heart of Bucharest
    We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.
    And we do not stop here!