Delivery Manager

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Employer: LSEG Romania
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 29.06.2022
    Remote work: On-site


    We are looking for a Delivery Manager in the Capital Markets Infrastructure Service area to be responsible for the next phases of our continued Improvements and Resiliency book of work. You will be part of a hardworking team of engineers that demonstrate superb technical proficiency, delivering significant improvements to mission critical infrastructure with the highest levels of availability, performance and security.

    The BIS CM D&D team is responsible for the business-driven program delivery to support number of business-critical services that underpin the overall performance of a multi-billion-dollar business segment within LSEG.

    BIS CM Demand and Delivery executive will be contributing to project delivery, reporting, regulatory compliance, and the customer experience associated with their domain. The role also guaranties the reliable, agile and continuous flow of change required to optimize the performance of their platform ecosystem and performance of the customer service.

    Responsibilities:

    • Manage and co-ordinate business driven change and portfolio delivery.
    • Maintain a strong understanding and be accountable for the delivery for the book of work.
    • Manage, deliver, monitor, and track key improvements to the current systems and infrastructure.
    • Provide regular updates often to senior members of the leadership team.
    • Escalate risks and issues and provide frequent status reports and for management.
    • Drive enhancements to the environment from initial scope requirement gathering exercises through to implementation.
    • Encourage innovation and automation within the framework of the environment.
    • Understand existing complex environment to identify problem areas and undertake successful implementations to resolve and/or mitigate.
    • Provide a detailed level of reporting on status of the improvements and enhancements book of work.
    • Participate in the design of information and operational support systems.
    • Capacity Management:
      • Identify IT capacity requirements to meet current and future projected workload.
      • Develop and maintain a capacity management plan.
      • Monitor capacity continuously to support the service level management.
      • Assist in diagnosing and resolving incidents.
      • Analyze the impact of variances on capacity and take proactive measures to improve performance where it is most cost-effective.
      • Roadmap planning.
      • Service transformation.
      • Resource planning and prioritization.
      • Manage Operational Readiness processes and procedures.

    Desirable:

    • Project Management Experience with accreditation (PMP/Prince 2)
    • ITIL 4
    • Working with global teams in a 24x7 environment.
    • Head count planning for IT solutions.

    Qualifications:

    • B.S./B.A. Computer Science or related field; or equivalent level of experience.
    • 8+ years' experience in an IT or technology support role. With 3+ years of project management experience
    • Solid interpersonal skills and comfortable interacting with stakeholders at both infrastructure and application levels. Must be willing to step up and drive major incidents involving production environments with a strong sense of urgency.
    • Stakeholder management
    • Good Excel and PowerPoint skills.
    • Good report building and presentation skills.
    • Good in resource planning and forecasting

    As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. We are proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

    Intrigued by a challenge as large and fascinating as the world itself? Come join us

    At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

    LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

    We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

    Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

    If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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