Quality Assurance Analyst with German

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Employer: Wipro Digital Operations and Platforms
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 09.06.2022
    Remote work: On-site
    Short company description

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Requirements

    What should I bring to the table?


    · Freshers or 6 months experience in any Quality Review process.

    · Advanced level of English and German.

    · Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage) .

    · Attention to details and a results driven approach is a must.

    · Ability to work well under pressure.

    · Client oriented, flexible, patient.

    · Excellent written communication skills.

    · Good organizational skills.

    Responsibilities

    What will my future role be about?


    · Carry out the detailed assessment of contacts/conversation that are resolved.

    · Assess if the business and compliance requirements are followed as per the SOP/guidelines.

    · Identify the gap and share/update constructive feedback.

    · Execution on daily deliverables and detailed instructions provided on new assignments.

    · Decisions made are to keep in mind, not to impact on the team / self-efficiency.

    · Individual contributor as a part of a team, with a focused scope of work.

    · Provide clear and crisp understanding of errors made.

    Other info

    What's in it for me?


    · Relocation package: in case that you are not living in Bucharest, the company will offer you support in order to relocate to our office location;

    · Opportunity to work for one of the biggest brands in the world in a unique work environment;

    · Great career opportunity with a leading international outsourcing company;

    · Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);

    · Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on a monthly basis depending on each employees’ needs.

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