Collections Analyst with French

Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

- Fluent French and English is essential;
- 2+ years of collections experience;
- Experience working with a large, global finance team or BPO firm is an advantage;
- Strong financial acumen and analytical thinking;
- Strong working knowledge of SAP S4 accounts receivable capabilities;
- Highly motivated and detail-oriented with an ability to take ownership and multi-task;
- Proven success in collaborating with external clients as partners;
- Excellent communication skills with the ability to challenge & collaborate;
- Strong relationship management skills and ability to influence decision-making among senior stakeholders within a matrixed environment;
- Demonstrated ability to work effectively both independently and as a part of a team;
- Excellent Google suite & MS Office skills.

- Perform the day-to-day shared services collections function within the defined process standards;
- Proficiency in AR reporting including debtors aging, unapplied cash, etc.;
- Achieve daily, weekly and monthly targets as assigned by management and prioritize the collection of a debt within the AR ledger.
- Use experience to support team leads in decision-making process surrounding aged collections from debtors;
- Use knowledge of commercial credit to make credit decisions surrounding bad debt;
- Responsible for recording and following up on disputes;
- Resolve disputes by working with internal teams and/or the customer to verify information;
- Research and respond to internal/customer inquiries, which may include but is not limited to providing invoice copies and statements and updating system notes as required;
- Work closely with the Credit Provider and Financial Controllers to follow the guidelines outlined in the Credit Policy;
- Assist in ad-hoc projects relating to the company;
- Perform all other duties as assigned or required;
- Continuously look for and create more efficient processes and implement improvements.