Salesforce Administrator

At Veeam, we’re obsessed. With the challenges we get to tackle. With the brilliant people we get to learn from. With the diverse culture we build every day through our people.

We've evolved into a multi billion-dollar company that's leading the data protection industry, but our culture of openness means everyone is heard and supported.

Qualifications

What we expect from you:

• 3+ years of IT work experience and 1+ year of CRM administration experience
• Good writing, presentation, communication and organization skills
• Fluent English
• Salesforce.com experience - preferred
• ADM201 certified - preferred

• Benefit from excellent rewards & competitive compensation;
• Premium private health insurance modules for you and your children;
• Personal time off plan to reward your loyalty, and additional 24 working hours for volunteering activities;
• Meal vouchers;
• Create your own benefits package including access to more than 5000 choices;
• Grow your career with ongoing training programs, online learning platforms, Bookster, and many other programs helping you to develop your knowledge and skills set;
• Feel Veeamazing with our wellness program, company-sponsored activities & organized team sports;
• International environment with culturally diverse atmosphere and exposure to large projects.

In addition, when we'll be back at the office, please include this one too:

• Enjoy modern facilities & free refreshments like snacks, fruit, and delicious coffee.

Job Description

Overview

The Salesforce Administrator is responsible for all levels of Salesforce administration, including user training and supporting all Veeam users worldwide. In addition, the Salesforce Administrator will be assigned special projects related to sales operations by the Director, Sales Operations.

Your tasks will include:

Day to day administration of Salesforce CRM

• Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
• Perform data loading and merging / processing of duplicate records
• Develop and manage reports and dashboards
• Maintain territory management within Salesforce
• Create and maintain workflows, approval processes, and validation rules
• Assist in analyzing current sales processes and suggest improvements
• Identify Salesforce usage problems and craft technical /communication plans to remedy
• Help integrate new functionality from Salesforce releases and upgrades, including plugins
• Continuously improve user's Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
• Troubleshoot escalated issues and tickets with Salesforce.com

User Training

• Train new and existing end users on the Salesforce CRM
• Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users