Siemens SRL - Teamcenter CAD Support Specialist with German

We are a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

Siemens in Romania - Technology to Transform the Everyday

- 8 cities: Bucharest, Cluj-Napoca, Brașov, Sibiu, Galați, Buziaș
- 2,300 employees
- 5 Research and Development centres
- 4 factories

Siemens contribution to society:

- 300,000 € Investments in equipment for universities
- 1,600 internship students
- 100,000 m² more efficient offices through Siemens intelligent management solutions
- 1,000,000 residents benefit from drinking water through Siemens automation and monitoring solutions
- 7 cities equipped with Siemens automation systems for wastewater treatment

Our four strategic priorities:

1. Customer impact - We anticipate what our customers need before they even know they need it.
2. Technology with purpose - Innovative technology has been at the core of Siemens for more than 170 years and it will remain at the core of the future we're building.
3. Empowered people - Driving progress by empowering our customers, partners and employees.
4. Growth mindset - Rather than make yesterday last, we are committed to building tomorrow by learning and being open to change.

Your qualifications

IT skills and experience using computer-aided design software such as NX/Autocad/Solidworks
Beginner / Mid-Level experience with application administration
Excellent German and English written and verbal skills, from both business and technical perspectives
Good communication skills and team player
Proactive and self-motivated

Your new role

SPoC – Single Point of Contact with solution competence in incident management for Siemens
System monitoring for different Siemens Teamcenter servers
Creation, documentation, categorization and processing of all incoming incidents
Error analysis, incident handling and resolving
Forwarding unsolved incidents to the correct 2nd level support team
Status update and informing the customer regarding the incidents and handing over the solutions
Inform user about ticket status and close the ticket within the system after being solved by the 2nd level support
Responsibility from creation until completion of the incident

About us

We’re Siemens, a collection of great minds who are all making the future. You could be one of us!
Siemens is a global technology powerhouse that owns innovative solutions in the areas of electrification, automation and digitalization. Software and R&D play a crucial role at Siemens. In Brasov, Cluj-Napoca and Bucharest we have a competence center for research, software development, IT and engineering, which makes the company a major leader in vertical IT technologies.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: siemens.ro/cariere