Systems Engineer, Customer Success/Renewals with German

Employer: Veeam Software
Domain:
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 07.07.2022

    The Customer Success/Renewals Systems Engineer will work in collaboration with Customer Success Representatives to conduct configuration reviews for the customers (Commercial and SMB accounts).

    Responsibilities

    • Conduct live and virtual customer meeting presentations and demonstrations
    • Collaborate with the customer/partner to establish and translate business objectives into technical requirements
    • Independently consult with customer base to provide technical expertise on data protection
    • Coordinate closely with Internal Teams like Support and Licensing
    • Work closely with Product Management to provide customer feedback
    • Account management at a technical level to support upsell/cross-selling

    Requirements

    • Fluency in German
    • Demonstrated solution sales and/or technical presales experience preferred
    • Industry-based experience with experience with data protection technologies
    • Industry based experience in storage, network and/or cloud-based technologies strongly desired
    • Experience working with monitoring tools and frameworks
    • Experience in data life-cycle management with IT audit requirements
    • Demonstrated experience with virtualization technologies
    • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
    • Ability to adapt to changes in roles and responsibilities
    • Excellent time management skills required

    !!! Fully remote work is possible from Romania !!!