Systems Engineer, Customer Success/Renewals with German

The Customer Success/Renewals Systems Engineer will work in collaboration with Customer Success Representatives to conduct configuration reviews for the customers (Commercial and SMB accounts).

Responsibilities

• Conduct live and virtual customer meeting presentations and demonstrations
• Collaborate with the customer/partner to establish and translate business objectives into technical requirements
• Independently consult with customer base to provide technical expertise on data protection
• Coordinate closely with Internal Teams like Support and Licensing
• Work closely with Product Management to provide customer feedback
• Account management at a technical level to support upsell/cross-selling

Requirements

• Fluency in German
• Demonstrated solution sales and/or technical presales experience preferred
• Industry-based experience with experience with data protection technologies
• Industry based experience in storage, network and/or cloud-based technologies strongly desired
• Experience working with monitoring tools and frameworks
• Experience in data life-cycle management with IT audit requirements
• Demonstrated experience with virtualization technologies
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Excellent time management skills required

!!! Fully remote work is possible from Romania !!!