Customer Success Systems Engineer with German
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The Customer Success Systems Engineer will work in collaboration with Customer Success Representatives to conduct configuration reviews for the existing customers.
- Conduct live and virtual customer meeting presentations and demonstrations
- Collaborate with the customer/partner to establish and translate business objectives into technical requirements
- Independently consult with customer base to provide technical expertise on data protection
- Coordinate closely with Internal Teams like Support and Licensing
- Work closely with Product Management to provide customer feedback
- Account management at a technical level to support upsell/cross-selling
- Fluency in German
- Demonstrated solution sales and/or technical presales experience preferred
- Industry-based experience with experience with data protection technologies
- Industry based experience in storage, network and/or cloud-based technologies strongly desired
- Experience working with monitoring tools and frameworks
- Experience in data life-cycle management with IT audit requirements
- Demonstrated experience with virtualization technologies
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Ability to adapt to changes in roles and responsibilities
- Excellent time management skills required
!!! Full remote work is possible !!!