HR Team Senior Analyst with German

Through the diversity and complexity of its projects, Alstom is a very attractive employer for the young generations of Romanian specialists, giving them a unique chance to professionally grow in an international environment with access to worldwide knowledge and capabilities.

Must-Have Skills:

Microsoft tools: Word, Excel, PowerPoint essential;
Excellent customer and interpersonal skills;
Positive and proactive attitude, with resilience under pressure;
Good customer service or HR knowledge;
Language: German – Advanced; English – medium/advanced;
Education: Degree level qualification.


Nice-to-Have Skills:

SAP HR Connect/BW Reporting;
Experience of SAP HR BW, Payroll related systems desired;
HR qualifications an advantage;
Experience in a relevant position.

Your Role:

You will be accountable for delivering an outstanding employee and manager experience as part of our HR Operations Centre.



Your responsibilities:

Handle service requests (e.g. creation of employee documentation, payroll related queries, support in recruiting, etc) via Salesforce portal, email, chatter and/or phone and processing these using the Case Management Tool and/or relevant HR systems;
Create and manage the employee documentation including archiving;
Ensure SAP / HR Connect data entry of organizational management and personal administration;
Be the HR Systems first level support;
Handle payroll and employment related queries;
Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data, Security Questions);
Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required;
Keep record of all open requests and regular follow-up until their completion;
Allocate requests with specific process/language/country requirements to the relevant colleagues as appropriate;
Create or request supporting documents required in processing service requests;
Run standard and ad hoc reports on request for customers and other HR Operations stakeholders.