Customer Support Assistant-HIBRID

Covisian Romania è il partner di riferimento per le aziende che vogliono stupire i propri clienti, superando costantemente le loro aspettative nella gestione della relazione.  La passione e il talento delle nostre persone, l’utilizzo di sofisticati sistemi di Analytics e l’adozione di rigorosi processi sono vantaggi distintivi su cui ci impegniamo quotidianamente.

We are interested in contacting people who have the following qualities:
-developed communication skills
-Being able to work under stress
- organized with distributive attention
-To be empathetic
-good knowledge of Italian,spoken and written

The selected resource will handle telephone/chat/e-mail enquiries in Italian from customers of a major airline.
You must: - Solve customer problems
-Provide assistance in accordance with company procedures
-Seek and provide necessary information to customers

Although considered an easy job, working in a customer service department is very demanding. You need distributive attention and an iron memory. You also have many responsibilities this is why we offer you:
-Contract of indefinite duration
-Working arrangement Hybrid
-Meal vouchers
-Private medical insurance
-Location in the heart of Iasi (Palas area)