Data Quality Specialist

We’re an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses.

The Required Skills, Knowledge & Experience

Bachelors Degree in Computer Science, Information Systems Management, or the equivalent combination of education, technical training or work experience.
2-5 years experience in a similar role
Proficiency with data processing and data warehouse / big data environments.
Languages, such as SQL, or any data manipulation.
Knowledge of Hardware Asset Management for Infrastructure.
Knowledge of Software License Management to include:
Inventory
License Compliance validation
Usage analysis
Maintenance/Upgrade planning
ServiceNow experience desirable.
Hands-on experience with PowerBI or similar BI solutions
Knowledge of ITIL/Configuration Management
Good communication skills – able to translate data into information

The Responsibilities

The Data Quality Specialist is responsible for driving data quality in the Configuration Management Database (CMDB). You will maintain and improve data quality through trending and analysis, identify and correct data gaps, investigate data enrichment opportunities, and evaluate new data sources.

The Data Quality Specialist responsibilities include but are not limited to:

Collaborate with stakeholders on data requirements and implement approaches for identifying and addressing data related challenges and improvements.
Liaison for service management and product owners to identify opportunities to address data quality issues or data gaps and take actions to resolve.
Identify systemic or personnel related data quality issues and escalate to appropriate supervisor or process owner to address. Track issues to resolution.
Manage large data cleanup operations.as well as ad-hoc data fixes
Evolve data quality monitoring and trends.
Perform data investigations to determine root cause of data quality issues.
Report on data/data trends.
Maintain and ensure availability/quality of on-going data feeds.
Liaise with Change, Configuration and Asset Managers to ensure CI changes are effectively recorded in the CMDB and issues addressed.
Develop and produce KPI reporting/dashboards and analysis of data issues.
Track, update and maintain the Asset records for all Hardware and Software Configuration Items (CIs). Running complex queries to generate requested reports from ServiceNow.
Support Asset Management activities/engagements across the Service Management group.
Participate in special projects as required.

Your future at Finastra

We believe that the future of finance is OPEN. By focusing on OPEN Collaboration and OPEN Finance, supported by our OPEN Platform, we can create financial inclusion and open innovation for everybody. Our people are our greatest asset and we provide an environment where you can develop and grow your career. From graduates to experienced professionals, we’re leaders in our roles and a key part of making Finastra one of the world’s leading FinTech’s.

Why join us

Alongside amazing colleagues and engaging work, we want to help you get the best out of your career. We offer continuous learning and development to take your skills to the next level. It’s not just about being the best you can be at work we also a variety benefits to make your non-work life better; including paid holiday, flexible working, pension, health and well-being initiatives and many more. If you’re looking to build your career, work with experts and most of all have fun, join us.