Invoicing Operational Support with German

This role is based in the Michelin Shared Services Center in Bucharest, Michelin Corporate & Business Services, where more than 700 colleagues deliver excellence in Purchasing, Finance, Logistics, Sales Administration and Personnel.

The Invoicing Operational Suppoer will:

• Provide operational support to our partners and customers through different channels of communication – assistance for system requests, processes improvements and claims resolution;
• Correct and timely set of manual prices and commercial requests based on contracts received;
• Perform internal control processes applicable to prices and commercial requests based on contracts;
• Guarantee the billing process for the customers, including compliance of their tax provisions – process made through data gathering and manipulation, in order to analyse the customers management of vehicle inflows;
• Issue reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars;
• Propose measures to improve practices within the day by day activities;
• Create missing procedures and update existing ones for processes in the area of responsibility.

• Customer Focus & Customer Relationship;
• Data Collection and Processing;
• Business Analysis & Proactivity;
• Problem solving & Decision making;
• Teamwork and collaboration;
• Higher education;
• Attention to details;
• English and German - min B2;
• Excel – Basic proficiency.

• Flexible work schedule and home-office options;
• A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.
• Private medical subscription; Life insurance; Luncheon vouchers and discounts; Deduction of vacation costs.

• We have a phone call to get to know each other;
• We hold assessments to see your language skills and competencies;
• We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.