Security Service and Support Engineer

Security Service and Support Engineer
251203 - Systems Engineer

Role Profile

The Security Service Tools Administrator will be responsible for the administration, maintenance and support Enterprise Security Tooling within the organisation.

The responsibilities of the role will include but not be limited to:

• Ensuring high availability of tools through developing sound monitoring and response procedures.
• Ensuring tools are up to date; planning upgrades and patches where appropriate.
• Ensuring that incidents and work requests are actioned within agreed SLAs.
• Ensuring and developing reconciliation processes to ensure maximum coverage against the assets of the group.
• Responding to issues highlighted by the tools.
• Participation in Security Incident response.

Useful Experience:

• Commercial software security experience
• Experience with building custom alerting and detection strategies
• Scripting Python/ PowerShell
• Network Intrusion Detection
• Familiarity with encryption protocols and techniques
• CISSP/CompTIA Security+ certification desirable
• AWS Certified SysOps Administration - Associate
• Required technical skills:
• Endpoint protection: CrowdStrike, Symantec

Desirable technical skills:

• Varonis Product Suite
• TrendMicro IDS
• Forcepoint Web Security - Websense
• Zscaler
• Python/ PowerShall
• CrowdStrike, Symantec

This role will require a 100% focus on technical activities.

Key Responsibilities:

• Responding to incidents and requests within required SLAs.
• Planning and implementing changes to the production environment.
• Identify opportunities to automate security related processes and feedback to engineering for implementation.
• 1st line support for security tooling.
• Monitor work load, manage time and prioritise requests
• Work closely with project delivery teams and third-party suppliers' teams to resolve problems requiring additional input

Candidate Profile / Key Skills:

• Broad technology base and experience, not vendor specific
• Experience in financial services desirable
• Strong client management skills
• Good knowledge of ITIL Service Management Framework
• CISSP/CompTIA Security+ certification desirable

Qualifications and Experience:

• Strong experience in IT Security related discipline.
• Demonstrated exposure to financial markets and associated technologies
• Willing to work in shifts (on calls)
  

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

We maximise each employee's potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• Team Building

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.