Inside Sales Representative

Microchip Technology Inc. is a leading provider of embedded control applications. Our product portfolio comprises general purpose and specialized 8-bit, 16-bit, and 32-bit microcontrollers, 32-bit microprocessors, field-programmable gate array (FPGA) products, a broad spectrum of high-performance linear, mixed-signal, power management, thermal management, radio frequency (RF), timing, safety, security, wired connectivity and wireless connectivity devices, as well as serial Electrically Erasable Programmable Read Only Memory (EEPROM), Serial Flash memories, Parallel Flash memories, and serial Static Random Access Memory (SRAM). We also license Flash-IP solutions that are incorporated in a broad range of products.

- Effective written and fluent verbal communication skills in English; other European language skills would be a plus
- University Degree in Foreign Languages/ FILS or 3+ plus years experience in customer service industry
- Experience in the semiconductor industry would be an advantage
- Strong knowledge in Microsoft Windows applications including Excel, Word, and PowerPoint
- Likes to work in a team environment sharing tasks, motivated self-starter, detail oriented, and positive attitude
- Hours must be flexible to accommodate communication with European/overseas team members

This role focuses on growing microchipDIRECT revenue by providing excellent sales support. This role involves maintaining a close relationship with existing clients and building meaningful collaborations with new customers.
Providing customer support for Microchip web based customers in Europe, proactively promoting Microchip products whilst exceeding customer their expectations through the microchipDIRECT sales channel.

- Supporting clients on any pre/ post-order requirement, acting as main point of contact between client and other departments in Microchip.
- Assist in programs and campaigns to generate more customers and increased sales:
- Understanding customers businesses and products to be able to offer complementing solutions;
- Learn and understand Microchip products to assist in the above;
- Dealing with phone and e-mail requests for website guidance, customer order support and change requests to customer orders
- Carry out RMA’s and other questions that may arise from customers ordering via microchipDIRECT.com and generally assist customers as necessary to maintain and win new business for the Company
- Collate, summarize, and share sales-related information to the microchipDIRECT team and others within the Microchip organization as necessary

Benefits:
- Microchip's non-commissioned total compensation and benefits package includes a competitive base income, bonuses aligned with company-wide goals and targets, employee stock purchase program, health insurance coverage, etc.
- Opportunity to work in an entrepreneurial and collaborative manner as well as be compensated for success in driving the organization's growth
- Diverse and plentiful training and development opportunities (face-to-face, self-paced learning, online seminars etc.)
- Being part of and contributing to a fast-growing company in a dynamic, changing market