English Speaking Customer Success Manager

Short company description

We have offices in several parts of the world, employing over 500 people. The Romanian branch opened in 2017, this office being in charge representing the company in the local markets.

For us people come first! We encourage autonomy among our team members. This allows them to experiment with new ideas, explore their creativity while working with a product that has hundreds of millions of visitors on a daily basis.

You will have the opportunity to work with a young and energetic team and further develop new skills and competencies. Our benefits are competitive, having flexible work arrangements, bonus programs, personal and professional development seminars and many others.

Requirements

YOU MUST HAVE
- Advanced computer skills and ability to work with programs such as JIRA, Microsoft Office, Google Drive etc.;
- Advanced English
- Proven track record of meeting or exceeding sales quotas and receiving positive customer feedback;
- Efficiency to be able to produce significant output with minimal waisted effort;
- Organization and planning skills in order to plan, organize, schedule and budget in an efficient, productive manner by focusing on key priorities;
- Ability to quickly and proficiently understand and absorb new information;
- Attention to detail so you don’t let important details slip through the cracks or derail the project;
- Openness to feedback and ideas, you often solicit feedback and react calmly and proficiently to constructive feedback.

Responsibilities

YOUR DAILY AGENDA
- Build and maintain strong relationships with our partners by establishing rapport and trust on a daily basis.
- Provide technical assistance for our products and services, including Data connectivity, Voice over IP, and Mobile telephony.
- Deliver outstanding partner experiences through exceptional email and verbal communication.- Research competition and other new potential recruitment sources;
- Manage social media platforms and increase brand awareness;
- Train the new recruited partners;
- Monitor Google Ads Campaigns results to convert in new English partners for the company;
- Be the primary point of contact for partners requests;
- Collect, analyze data of the market and deliver progress reports.

Turning every partener into a Happy Partner!

Other info

A unique opportunity to learn about a multi-billion-dollar industry from some of its bests;
Competitive salary (in line with experience);
Annual bonuses;
Private premium medical insurance;
Challenging tasks that help you to continuously develop your skills;
LinkedIn Learning platform (Trainings, courses and seminars);
Increasing the number of annual holiday based on seniority;
Up to two weeks per year of remote work from anywhere within Romania;
Two registered work-from-home addresses available in Bucharest;
Life lasting memories from creative team buildings;
Stable work within an ever growing company in its field;
Curious, open culture, with teams collaborating across the ocean;
Last but by no means least… a fun place to work!

Monthly salary offered

1200 - 1400RON

Benefits

• Annual bonus
• Medical subscription
• Trainings
• Extra days off
• Teambuildings / trips
• Parties / company events
• Laptop
• Mobile phone
• Fun / Relax Area