Business Support Center Analyst

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Employer: British American Tobacco Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.02.2022
    Short company description

    British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

    Requirements

    Good command of English - spoken and written;
    Good numerical and analytical skills;
    Proficiency with Ms. Office (especially Excel). Successfully plan activities and put them into action;
    Ability to communicate at all levels and apply high professional standards;
    Ability to meet deadlines and work well under pressure, good time management;
    Able to help, teach or explain current process to others;
    High attention to detail and problem-solving skills;
    Able to manage and facilitate calls.
    Degree in Accounting or Finance;
    EU work permit – mandatory

    Responsibilities

    Responsible for both Accounts Payable query management process and Transactional Procurement support;
    Engage at regional and global level, with external partners and BAT employees, issue resolution and problem solving being an integral part of your role;
    Providing excellent customer service, with the ability to build productive relationships, resolve complex issues and achieve win-win outcomes;
    Performing daily/weekly/monthly tasks as per agreed timelinesRecommending process improvements to create greater efficiency and productivity;
    Establish and maintain a good working relationship with key contacts in end markets.

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