Internship Support Analyst with French (GBE)
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Angajator: | Societe Generale Global Solution Centre |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 02.08.2022 |
Remote work: | On-site |
*1 Year Contract* Société Générale Global Solution Centre (SG GSC) acts as a business solution center for Société Générale, one of the largest European financial groups. We provide high-quality professional services for more than 35 countries in various fields of activity – Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating through best in class talent.
What you will do:
- Ensure daily chain monitoring on different Homologation environments;
- Ensure the supervision and management of Batch incidents (MVS / UNIX);
- Analyze the technical components in order to identify the debugging / relaunching actions;
- Ensures ad hoc interventions to limit technical malfunctions;
- Ensures the processing of requests for daily activities at the level of batch management;
- Take charge of incident management within its scope in conjunction with its team manager
- Ensure the production of monitoring indicators for banking services within its scope
- Ensure the establishment of documentation on the new perimeter;
- Ensure appropriate reporting to his manager;
- Analyze incidents and problems on its perimeter in order to suggest avenues for optimization and improvement, in collaboration with the owners and project managers;
- Running the morning tests;
- The follow-up of Batch "Enlarged heart of bank" in homologation and YOGA BDDF and CDN, also support and handling of incidents on BDDF (KLI, BEM, YOGA) and on CDN (HML, INT, YOGA).
- Follow-up of requests;
- Authorization management;
- Drafting of reports.
- Notions of the architecture of batch environments;
- Basic knowledge of mainframe (MVS);
- Mastery of JCL execution and log analysis;
- Batch utilities: IDCAMS / VSAM, SORT, IEBGENER;
- Experience in the support field with mastery of incident management processes / tools;
- Experience with analyzing technical components JCL, KSH in correspondence with the Sys out generates in order to identify the unlocking actions;
- Have the ability to analyze incidents and follow recovery instructions (Communication, message, prioritization, etc.);
- Banking knowledge and functional case analysis skills;
- French B2 (Read, Speak, Written).
- Competitive compensation & remuneration, including annual performance bonus;
- Preventive healthcare plan, and group health & life insurance;
- A wide range of flexible benefits within a monthly budget;
- Office perks, wellbeing and mental health programs;
- Various social benefits and bonuses for personal or family events;
- 9-to-5 workday & work-from-home options with enablement bonus at onboarding;
- Additional paid and unpaid time off, including Sabbatical leave;
- Learning and growth opportunities based on individual development and career plans;
- Unlimited access to various eLearning resources.
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