IT Administrator

Frigoglass is a strategic partner to beverage brands throughout the world. We are the global leader in the Ice Cold Merchandisers (ICM) market and the principal supplier of glass packaging in the high growth markets of West Africa. Frigoglass has long-standing relationships with blue chip customers in the soft drinks and beverage industries. Our bespoke Ice Cold Merchandisers (beverage coolers) enhance our customers’ beverage branding and trigger immediate beverage consumption. At the same time, our leading innovations in the field of green refrigeration enable our customers to meet their ambitious sustainability and carbon emissions reduction targets.

Required qualifications and experience

• Technical background and relevant working experience in a similar or related IT position in a mid-size company;
• Very good knowledge of Windows OS, Active Directory, Exchange Server, SQL, System Center Configuration Manager, VMWare;
• Knowledge on Cisco, Veritas Netbackup, Symantec, Solarwinds products & technologies will be given higher consideration;
• Good Knowledge on TCP/IP, network switches, LAN & WAN infrastructure;
• Basic Knowledge on Router & Firewall Security;
• English language (advanced level).

Job purpose:
Administer and maintain the operating stability, efficiency and security of the IT systems infrastructure and processes within the Head Offices, providing accurate and timely IT support.

Key accountabilities
• Administer and monitor day-to-day IT operations, ensuring the integrity and availability of systems infrastructure and key processes including:
 Windows servers Physical & Virtual infrastructure;
 Active Directory and Exchange mail systems infrastructure;
 LAN/WAN infrastructure;
 Systems Center Configuration Manager infrastructure;
 Backup, Antivirus, Antispam processes;
 Telecommunications services;
 Bar Coding system (Printers & Scanners).
• Safeguard and enforce IT policies and procedures;
• Coordinate all local helpdesk activities and provide second level of support on escalated issues;
• Forecasting of required IT improvement and communicating suggestions to the corporate IT leadership;
• Keep abreast of developments and implement best practices in an effort to build upon existing knowledge, methods and systems.