Inside Sales Team Lead for South Eastern Europe (ADRIA & SEA)

Responsibilities

The Team Leader is responsible to execute on a sales strategy to meet/exceed team revenue targets, employee goal setting, performance management and career planning and development.

Responsibilities include but are not limited to:

• Execute on a sales strategy to meet/exceed team revenue targets, employee goal setting, performance

• management and career planning and development;

• Establish and report on metrics to measure performance of the inside sales activities; correct deficiencies where

• necessary;

• Ensure that the sales plan is aligned with and supports the corporate revenue goals;

• Collaborating with regional field sales employees on territory planning and execution;

• Ensure Veeam Core Values are being carried out by all employees on the team;

• Manage a team of ISA's, SDR's, ISR's, ICD's, ICM's and ensure that that the team meets their KPI's such as Quota Attainment, MBO's and activity Levels (phone time, number of new opportunities created, etc.) and 90 days Fulfillment Plan (measured through the weekly/monthly reports);

• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;

• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);

• Monitor/shadow and coach new hires on ways to improve - provide adequate feedback whenever necessary;

• Coordinate sales activities, develop and mentor staff to drive performance and career development;

• Should act as a "go-to" person for the team for any kind of operational and work related issues that they might

• encounter during the course of their employment;

• Ensure the team is up-to-date with new changes in the process/tools by providing clear cut instructions/information to the team through regular meetings;

• Implementing new initiatives and making sure all staff understand them and abide by them;

• Be the source of motivation to the team;

• Recognize and celebrate team and team member accomplishments and exceptional performance;

• Facilitate problem solving and collaboration;

• Intervene when necessary to aid the group in resolving issues;

• Encourage and appreciate feedback from the team members that's focused on any kind of improvement;

• Keep direct and upper management updated with any challenges/issues affecting the work and support this

• with facts and figures;

• Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota;

• Making sure the team is updating maintaining the Veeam CRM system (Salesforce.com);

• Participate in management meetings and take responsibility for sales improvement initiatives and other

• assigned action items;

• Maintaining and promoting a successful and positive work environment;

• The obligation to fulfill professional goals and targets based on the performance indicators at the individual, department, company;

• The obligation to report and register on time, complete and correct data required on applications and tools /applications specific internal systems;

• Any other service tasks and responsibilities assigned by the department manager.

Requirements

Education:

• Bachelor's Degree required (a combination of education and experience will be considered)

Experience:

• Business-to-business (B2B) sales experience of high-tech products/services is preferred

• Proven experience in leading teams of sales experts

Professional requirements:

• English & Romanian Advanced

• Knowledge of virtualization industry and the ability to relay information to potential customers Good

• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) Good

• Knowledge of Salesforce.com Is a plus

• IT knowledge - Strong interest and passion for technology innovation and the industry

Job skills:

• Self-education on sales and technical related matters;

• Ability to work well with all levels of the organization in a matrix style organization;

• Good coaching and mentoring skills;

• Able to speak to both decision-makers and junior staff in a tactful and sensitive manner;

• Capacity for innovative thinking and problem-solving;

• Good communication skills;

• Capacity to self-improve;

• Ability to meet deadlines;

• Capacity to understand clients' needs;

• Negotiation skills;

• Responsible;

• Stress resistance;

• Sense of initiative.

Behavior

• Irreproachable behavior and decent human relations;

• Team player;

• Emotional balance;

• Coordination skills;

• Organized;

• Responsibility;

• Responsiveness to professional requirements;

• Serious, rigorous, positive attitude.