Back Office Customer Support Trainee

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Employer: Schneider Electric
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 06.09.2022

    Why should you apply for our internship program? Our technologies ensure that Life Is On for everyone, everywhere, at every moment We are leading the digital transformation of energy management and automation. We Power and Digitize the economy, and we base this on our firm belief that Power and Digital – together – create the foundation of life, education, progress and performance.

    What makes us stand out?

    1. We care about, and we understand your business:

    • Each industry is different, and each customer is different
    • Today, we have 20,000 application specialists, not IT or technology/R&D people, but people who do applications, systems and projects and who know the business of our customers.
    • We are just a technology company, but we have people who have deep domain expertise, who speak the language of our customers and the industries we serve.
    • While working with our customers around the world, we see energy efficiency and productivity savings, but also significant benefits in reliability, people safety, equipment and sustainability.
    2. We focus on benefits:
    • While working with our customers around the world, we see energy efficiency and productivity savings, but also significant benefits in reliability, people safety, equipment, and sustainability.
    Job Purpose Summary: See a glimpse of the Schneider Electric family by joining our internship program. You will be responsible with administrative tasks related to the customer support activity (back office) through tasks such as:
    • logistics support;
    • escalations;
    • point of contact between various departments.
    The ideal candidate:
    • Fluency in English and Romanian;
    • Strong attention to details;
    • Open-mindedness;
    • Good knowledge of MS Office;
    • Extra-curricular activities are a plus;
    • Quick adaptability with an openness to learn and develop.
    What we offer:
    • Paid internship program for 12 months, with the possibility of extending this period;
    • Program: 8 hours/day;
    • Possibility to work from home;
    • Ability to learn and interact directly with experts in energy management .