Enterprise Technical Support Engineer – Hungarian & Romanian language (f/m/d) Halle/Germany

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Excellent Hungarian & Romanian language skills and good English skills are required
• Technical background and knowledge
• Ability to use troubleshooting techniques and tools to identify technical defects/issues
• Outstanding customer handling skills
• Motivation to constantly improve your technical knowledge

Desirable Requirements
• Bachelor’s degree

Join us as a Technical Support Engineer on our Product Services team in Halle (need relocation) to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will:
• Provide technical support on Dell supplied server and storage products
• Identify and resolving issues affecting customer server systems
• Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
• Engage necessary support staff to resolve escalations in as short a timeframe as possible
• Attend required technical training sessions and makes effective use of assigned lab time

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups and much more.