Business Analyst

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Preferred Qualifications And Skills

BA/BS degree or foreign equivalent
Agile knowledge and/or BA certifications is advantage
1+ years of relevant experience is advantage
Relevant Salesforce certifications and consulting experience is advantage
Experience in Salesforce Vlocity is advantage
English advanced

The Business Analyst we are looking for, leads consultative engagements with complex enterprise customers, partnering with key collaborators to create compelling visions while gathering requirements and completing goals and strategies.

Will serve as hands-on Business Analysts, using good interpersonal skills, functional and/or technical knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer expected functional needs.
Are strong presenters and facilitators, obtaining customer acceptance by understanding and delivering the right strategic vision, and driving the difficult conversations necessary to implement business requirements.
Will interact with both technical and functional customers to understand and gather requirements, analyze information, prioritize backlog, and create user stories based on requirements with appropriate acceptance criteria.
They also show a strong understanding of typical business challenges faced by customers and common objectives.
Business Analysts contribute to thought leadership and Agile best practices and processes in order to facilitate and lead Agile events and establish an environment where the team can be effective.
Product knowledge (Insurance specific Vlocity) is advantage

Responsibilities

Understanding of end-to-end business processes in the Health or P&C Insurance business
Create user stories based on customer requirements with appropriate acceptance criteria
Focus on backlog prioritization and work with stakeholders and customer needs to define roadmap
Work with stakeholders, product owner, and team members to understand scope and suggest improvements
Deliver high client satisfaction (CSAT) and positively impact client renewals (when applicable)
Excellent written, presentation and visual communication skills, with the ability to clearly document requirements and processes
Generate positive feedback from internal teams and leadership
Show continued professional growth and development