Business Operations Manager

To support central shared technology providing operational analysis to help guide the direction and activities of the division. Using detailed knowledge and analysis to enable Technology Leadership Team members with operational planning to facilitate leadership alignment and delivery of key business outcomes.

The Business Operations Manager will support the leadership team of their assigned Shared Technology group (s) in managing the operating rhythm for activities within the group and will help to shape operationalisation of processes to improve efficiency and transparency. They will support operating mechanisms that allow for clear communication, information flow and collaboration across the wider organisation.

Key Responsibilities

• Generate operational analysis and reporting for the Shared Technology group and maximise the efficiency and effectiveness of the group by suggesting actionable insights.

• Prepare key monthly dashboards and Management Information adding analysis and detailed commentary to support the data within dashboards and to facilitate decision-making and planning.

• Support Shared Technology Leadership Team partners by collaborating on strategic initiatives, providing operational analysis.

• Continually identify efficiencies and effectiveness in the overall Business Operations processes.

• Drive transparency and clarity of information.

• Support related Programme Delivery and Programme Management processes to create and maintain visibility of the status and health of the portfolio.

• Build and maintain a network of key contacts across the business to share knowledge, gain an understanding of potential impacts and form qualified forecasts for planning purposes.

• Produce bespoke reporting when required to support exceptional initiatives / reviews.

• Organise and prepare leadership meetings / operational committee's material. Prepare and plan agendas, meeting content including key monthly dashboards and MI, and follow up meeting notes / action points as required.

• Prepare logistics and materials for on/off-sites, Town Halls, Workshops, Webcasts etc.

Key Skills

• Expert in PowerPoint, Excel, and Word

• Advanced organisational skills

• Excellent verbal and written communication skills

• Strong time management and multi-tasking skills

• Creative problem solver

• Resilient in fast paced, complex environment

• Collaborative with a curious mindset

• It is essential that the candidate has prior business operations experience gained through a similar role, preferably within Technology delivery.

• Business / Finance related qualification / professional training desirable.

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.

We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• Team Buildings

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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