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Customer Support with Dutch
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Employer: | ManpowerGroup Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 09.03.2022 |
Remote work: | On-site |
De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.
Requirements
Key Responsibilities
Deliver exemplary customer support via phone calls / email /
As part of the team, answer inbound calls /email / social media messaging from world leading properties group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries.
Your Profile
Excellent speaking and writing skills in Dutch and English – fluency in speaking and writing correctly and at ease
Specialized skills required: Good Communication and Customer Support skills, any experience in BPO /
Contact center will be an added advantage
Graduate in any discipline
Willingness to search for required information from customer with a strong focus on solving clients requests
Proficient in Microsoft Office, Outlook
We Offer
Competitive salary package
Thorough training enabling all team to perform effectively
Work from home
Settlement of internet bills
Medical insurance
Technological equipment as PC, mouse, headphones
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