Customer Support with Dutch

Employer: ManpowerGroup Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.01.2022
    Short company description

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Requirements

    Key Responsibilities
     Deliver exemplary customer support via phone calls / email /

     As part of the team, answer inbound calls /email / social media messaging from world leading properties group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries.

    Responsibilities

    Your Profile
     Excellent speaking and writing skills in Dutch and English – fluency in speaking and writing correctly and at ease

     Specialized skills required: Good Communication and Customer Support skills, any experience in BPO /
    Contact center will be an added advantage

     Graduate in any discipline

     Willingness to search for required information from customer with a strong focus on solving clients requests

     Proficient in Microsoft Office, Outlook

    Other info

    We Offer
     Competitive salary package

     Thorough training enabling all team to perform effectively

     Work from home

    Settlement of internet bills

    Medical insurance

    Technological equipment as PC, mouse, headphones