Senior Process Associate - English

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

• Very good knowledge of English, min.C1.
• Similar work experience is a plus;
• Accounting knowledge – would be a plus;
• Basic Excel, Word, Outlook is a plus;
• Organized personality with attention to details and customer orientation;
• Ability to handle client on one-on-one basis, via e-mails and calls;
• Energetic, self-motivated with ability to work both independently and as part of a team;
• Communicative and willingness to learn.

• Downloading the bank statement and preparing the daily repartition within the team;
• Ensuring same day application for incoming payments from customers accordingly with the targets agreed with the client;
• Handling of wires, drafts (simple/complex) & cheques payments;
• Handling of the Documentary Research activity;
• Keeping contact with internal departments and the customers;
• Get to know, understand and deliver different customer service processes, as requested by the manager;
• Fulfill seamlessly all the tasks and responsibilities of the given operations process based on the requirement of the Standard Operating Procedures (SOPs);
• Effective and professional verbal and written communication – both with internal and external customers, partners;

What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Program : 11am to 8pm