HR Advisor with French

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

- At least 2-3 years of experience in Human Resources within some sort of corporate environment. Exposure to a tech company would be great, but we are flexible on this;
- Superior knowledge of core HR processes and HR management practices, including back-end HR processes and procedures;
- Demonstrated understanding of local and in-country regulatory requirements and the impact on people and HR processes (France);
- Excellent communication skills, including both written and verbal forms catered to a wide variety of audiences. Advanced level of French and English is mandatory;
- If you also have a degree in a relevant subject (economic, finance, human resources), great!

- Provide front-line in-country support to Managers, employees, and HR team members on queries related to HR processes;
- Serve as an escalation point for HR Direct queries which cannot be answered by Tier 1;
- Resolve Tier 2-3 queries which do not require deep functional expertise;
- Manage employee files per specific Country legal requirements;
- Provide process consultation and support system updates for leave of absence and short-term disability ;
- File government documents for employee benefits, taxation, involuntary terminations, etc.;
- Advocate and drive simplification, standardization, automation, and process improvement across HR services;
- Serve as a connection point between Functional Experts and the business in the management and resolution of key HR issues;
- Identify local / in-country best practices and determine where these can be leveraged to improve global HR delivery;
- Respond to ad-hoc queries from management and employees by answering questions directly or referring them to the appropriate subject-matter expert;
- Coach leaders and managers on performance management, employee engagement, and people management;
- Support the resolution of HR Direct cases throughout the case lifecycle (as needed) (i.e., from case generation to close);
- Assist with activities related to HR content management and help ensure relevant/updated content is available on the HR Portal;
- Support the resolution and management of select Employee Relations issues/cases (e.g., related to routine employee disciplinary activity).