Customer Service with French

Employer: Concentrix Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 02.12.2021
    Short company description

    With some of the world’s biggest and most well-known brands as our clients, chances are you’ve already interacted with Concentrix!  Whether you’re buying a pair of jeans online, or calling tech support about your new headphones, we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights.

    Concentrix. A passionate company powered by passionate people.

    Requirements

    Fluency in spoken and written: French (B2/C1) and English (B2/B1)
    Strong communication, interpersonal and client relationship management skills
    Accuracy, research skills and attention to detail
    Good active listening
    Ability to anticipate and solve problems;
    Teamwork skills
    University graduate
    PC skills
    Customer service skills

    Responsibilities

    The customer service activities will be provided for a multinational computer software company. As a Customer Service Representative, you will be delivering exceptional service to our customers from all over the world. You will combine skills, passion, customer-focus, positive mindset to elevate service delivery and will be a strong contributor to the overall success we achieve.

    Other info

    What's in it for you?

    An amazing training experience from day one, where you will be trained and supported extensively to ensure your success
    Growth / Promotion possibilities within the company
    Private medical health care
    Monthly Meal tickets
    Referral bonus
    Sport activities & goods
    Christmas & Eastern Vouchers
    Temporary hybrid work (remote & Timisoara office work)
    Full time position, with 40 hours per week, Monday - Friday

    Apply today to find out more!