Senior Customer Experience Specialist with French (14:00-22:30) HBT
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.Cerinte
The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
Previous experience in a technical support environment;
English and French advanced skills
Provides support for one or more range of HBS products
Handles internal and external customer related issues and concerns
Records all customer interactions into a CRM
Supports the development of internal documentation
Provides coverage for Technical Support Helpdesk phone & e-mail.
Provides technical support level 1 for HBS customers
Resolves customer issues and provides technical support and client counselling
Checks product problems
A culture that fosters inclusion, diversity and innovation
Market specific training and ongoing personal development
Career growth opportunities;
Experienced leaders to support your professional development;
International work environment;
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.