Sales Administrator with English

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

Are you a natural team player who enjoys working in a multi-cultural context with a proactive approach? Do you get inspired about analysing details and finding solutions for different problems? If yes, you might be our next start in our European Customer Service team based in Bucharest!

Who you are :

You are a natural team player with attention to detail and very solution oriented.
You are part of European Customer Service team so it is important that you are fluent in English.
You have a bachelor degree
You have experience in administrative work and you enjoy working with data, databases and metrics
Similar relevant experince
Attention to detail; problem solver, solution oriented
Proactive, takes ownership

Key Responsibilities

Processing of sales orders through online configurator (Big Machines) or Factory ERP
Proactively follow up with factories regarding order progression to customer on-time delivery schedule. Highlight and resolve any possible issues/delays
Manage the process to ensure the resolution of customer concerns including but not limited to quality, warranty, shipping, service and production.
Liaise and engage with relevant regional Commercial Team as required and provide input to achievement of business objectives
Point of contact for all European Commercial Team relating to but not limited to Order Processing, shipment, Delivery and post installation enquiries
Production of Channel Partner Contracts including renewals and terminations as required and advised via the European Channel Partner Director
Additional duties supporting the European Commercial Team as agreed with the European Customer Service Director.

For the moment , activity is remote , but in the next year it will be hybrid, therefor there is a necesity to be located or to be able to relocate in Bucharest in the near future.

We offer:

competitive sallary package
Meal tickets
work from allowance
a multi-cultural team and oportunity to be a part of a worldwide technology leader for retail and commercial fueling operations