Order Management with Dutch- remote

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

Fluent Dutch and English
Computer literacy (MS Office, Internet, ticketing systems)
Good communication skills (both written and verbal)
Strong analytical skills with an ability to solve a problem and track the resolution process
Rigorous and accurate working style
Basic domain knowledge
Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage

Management of all incoming requests/orders
Addressing all written/verbal requests and complaints received from the customers
Process improvements proposals/implementation
Manages customer relationship through providing daily operational support
Communicates all relevant information and ensures customer satisfaction regarding the activities in scope
Keeps Customer informed of progress at all stages
Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
You will be working with a team of 4 - 20 people, depending on department size, difficult languages have small dept
Most of the work would be on computers , few meetings with team manager and supervisor to stay on track
Usually there is a time frame to finish tasks. you will always have to help hand from your team supervisor and managers
There is very good strict personal and Premise security system to you will be following the rules of the company all the time
Smart casual dress would be your dress code for work. you will be trained and expected to talk and behave professionally

Competitive remuneration package
A challenging working environment
Monthly performance bonus
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

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