Engineer 1st Line

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills you are a great candidate:

• English language - written and spoken
• Other languages of wide European circulation - written and spoken, are an advantage;
• Operating systems, database systems, computer applications specific to mobile and fixed telecommunications
• Basic technical knowledge of 2G / 3G / 4G / 5G / Networking
• Completed university studies, preferably in a technical area (eg. Faculty of Electronics, Telecommunications and Technology Information)

With these activities you will have a great impact on our business:

• Performs activities that combine analytical skills with adequate knowledge of software and hardware technology, in order to develop, test and modify computer systems containing telecommunications, mobile and fixed software applications.
• At the request of customers (Vodafone OpCos) - identifies, develops and implements solutions to solve software and hardware deficiencies in the respective networks. The solutions provided involve changes to existing software systems or the implementation of new software components to maintain the functionality of the current systems.
• If the complexity of the software or hardware deficiencies in the network is too high, or the time limit defined for such a troubleshooting, depending on the severity of the project, is in danger of being overstepped, escalates these projects for resolution to the technical leaders or to 2nd Line, the higher technical level.
• Develops and updates custom software
• Implements new software solutions and functionalities
• Fixes software and hardware deficiencies
• Evaluates and optimises software and hardware performance of information systems

Sounds like the perfect job? We’ve got even more to offer:

• In this pandemic period we have 100% work from home for your safety.
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!
#_VOIS