Performance engineer [night shift, fixed-term employment]
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Employer: | Connect 44 |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 18.01.2022 |
Remote work: | On-site |
Connect44 was founded in the heart of Switzerland. Our goal was to support Telecom Operators and Equipment Manufacturers to design, manage and Optimise Mobile Networks. Starting with some of the first 2G voice networks, we began to grow our team of professionals to equip ourselves for new projects with new technologies and new ways of working. Investing substantial amounts of our budget on training, we started to move into 3G then 4G. Soon came the changes to IP networks, VOIP and preparing networks for large amounts of data by modernisation of old analogue networks to the digital standards. Over the past years Connect44 has steadily developed key longterm partnerships with its clients in many European countries with offices in Switzerland, UK, Germany, France, Romania and Chile.
Requirements
E2E understanding of mobile technology, telecommunications or IT infrastructure
Strong process and stakeholder management skills
Experience of building and managing an end to end process, collating inputs from multiple technical domains
Ability to comprehend and work with large amount of complex data
Expert level skills in MYCOM PrOptima, Word, Excel and PowerPoint
Excellent communication skills and ability to explain technical issues to a non-technical audiences
Strong knowledge of Ericsson, Nokia, Huawei Mobile Network platforms to enable the creations of reports
Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained
Excellent Excel skills using Marcos (VB), Pivot tables, etc.
Ability to provide concise and clear, written and verbal reports
Fluent communication in English (Written & Verbal)
Experience of producing and delivering customer presentations
Experience of network resilience management methodology
Network provisioned systems experience
Overall Purpose: Performance Engineer is responsible to provide reports to allow SLA / business targets to be achieved.
Delivery Excellence:
Daily & Weekly Capacity / target reports
Monthly SLA / contractual reports
Control all reports / Proforma detailing counter structure etc.
Responsible for ensuring that the capacity process is being adhered to and to the timelines that are defined
Define and maintain the network resilience management process
Maintain forecasting reports specific to assigned network elements
Maintain resilience risk register and mitigation plans
Manage and communicate resilience risks to senior stakeholders
Support on-going capacity management process on provisioned systems
Quality Assurance:
Functions as per QMS (quality management system) procedures
Performs Quality Control processes in accordance with set guidelines
Ensures quality targets laid out are met for the processes owned
Other:
Regular customer meetings (Conference call / On-line meeting etc.)
Run out of hours reports to support Projects
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