Performance engineer [night shift, fixed-term employment]

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Employer: Connect 44
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 18.01.2022
    Short company description

    Connect44 was founded in the heart of Switzerland. Our goal was to support Telecom Operators and Equipment Manufacturers to design, manage and Optimise Mobile Networks. Starting with some of the first 2G voice networks, we began to grow our team of professionals to equip ourselves for new projects with new technologies and new ways of working. Investing substantial amounts of our budget on training, we started to move into 3G then 4G. Soon came the changes to IP networks, VOIP and preparing networks for large amounts of data by modernisation of old analogue networks to the digital standards. Over the past years Connect44 has steadily developed key longterm partnerships with its clients in many European countries with offices in Switzerland, UK, Germany, France, Romania and Chile.


    E2E understanding of mobile technology, telecommunications or IT infrastructure
    Strong process and stakeholder management skills
    Experience of building and managing an end to end process, collating inputs from multiple technical domains
    Ability to comprehend and work with large amount of complex data
    Expert level skills in MYCOM PrOptima, Word, Excel and PowerPoint
    Excellent communication skills and ability to explain technical issues to a non-technical audiences
    Strong knowledge of Ericsson, Nokia, Huawei Mobile Network platforms to enable the creations of reports
    Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained
    Excellent Excel skills using Marcos (VB), Pivot tables, etc.
    Ability to provide concise and clear, written and verbal reports
    Fluent communication in English (Written & Verbal)
    Experience of producing and delivering customer presentations
    Experience of network resilience management methodology
    Network provisioned systems experience


    Overall Purpose: Performance Engineer is responsible to provide reports to allow SLA / business targets to be achieved.

    Delivery Excellence:
    Daily & Weekly Capacity / target reports
    Monthly SLA / contractual reports
    Control all reports / Proforma detailing counter structure etc.
    Responsible for ensuring that the capacity process is being adhered to and to the timelines that are defined
    Define and maintain the network resilience management process
    Maintain forecasting reports specific to assigned network elements
    Maintain resilience risk register and mitigation plans
    Manage and communicate resilience risks to senior stakeholders
    Support on-going capacity management process on provisioned systems

    Quality Assurance:
    Functions as per QMS (quality management system) procedures
    Performs Quality Control processes in accordance with set guidelines
    Ensures quality targets laid out are met for the processes owned

    Regular customer meetings (Conference call / On-line meeting etc.)
    Run out of hours reports to support Projects