Intern in Claims – determined period

Over 70 years of experience and the most finely meshed international network have made Coface a reference in credit insurance, risk management, and the global economy.

With the ambition to become the agile, global trade credit insurance partner in the industry, Coface’s 4,100 experts work to the beat of the world economy, supporting 50,000 clients in building successful, growing and dynamic businesses across 200 countries.

The Group’s services and solutions protect and help companies take credit decisions to improve their ability to sell on both their domestic and export markets.

OUR FOUR PRIORITIES:

- Attract talented people
- Train experts
- Provide visibility to our staff
- Recognise and reward performance

Soft skills
‣ Ability to understand documents/invoices
‣ Ability to organize and recall large amounts of detailed information
‣ Have a professional image and positive attitude in any work environment
‣ Ability to maintain multiple priorities and deadlines, with follow through, would be an advantage
‣ Ability to clearly communicate within the team and with serviced countries
‣ Demonstrated planning, analytical, and organizational skills
‣ Open to professional development related to other processes within claims department


Languages:
‣ level in German - B2-C1
‣ Fluent in English - B2-C1

Function/ Sector:
‣ Capacity to learn about Coface’s product and in-depth policy
‣ Legal knowledge (would be a plus)
‣ Accounting knowledge (basic)
IT:
‣ Familiarity and ease with varying IT and online software and applications

Education:
‣ Economic studies (preferably)

Regular Claims activities:
o Ensure customer satisfaction regarding fast claims management by analysts (preparing activities which are precondition)
o Compute and record invoices details, notifications and information in IT tools
o Analyze different types of invoices and organize payments
o Reports on Claims activities to the serviced countries
o Take appropriate action to maximize recoveries

Reporting:
‣ Compile reports according to group rules.
Processes:
‣ Input on internal processes and work-flows optimization.
‣ Participate in internal projects.

Possible ad hoc activities (specific to the SSC structure launch):
‣ Participates in the creation / update of Claims Standard Operating Procedures used by the SSC operational teams.