Team Leader – Online Order Fulfillment

Angajator: Teilor
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Pitesti
  • Actualizat la: 28.11.2021
    Scurta descriere a companiei

    Cerinte


    - Ability to quickly assimilate new technologies and manage change efficiently, proactively and in a positive way.
    - Demonstrate a good ability to solve diplomatic problems or difficult situations in the relationship with clients;
    - You have at least 1 year of experience in a team leader position;
    - You are a team player with very good communication, presentation and negotiation skills; Advanced level knowledge of English - written, spoken is a must;
    - You master the Office Suite very well; Excel is needed;



    Responsabilitati

    - make sure that the stocks are organized efficiently in the storage space;
    - actively involved in maintaining relationships with customers online, to help them find the right product and keep them as loyal customers.
    - Contribute to the implementation of online customer base growth and loyalty systems;
    - Assist the digital marketing team to help in case of special requests (special orders, trial requests, etc.)
    - Lead small projects that require technical coordination with partner departments (IT / Digital) and several suppliers.
    - Oversee all online commerce operations;
    - Set KPI for productivity, conduct different trainings - with the focus on continuous improvement and best practices.
    - Support in the: Design, implementation, integration and monitor systems to meet operational objectives.
    - Actively recommend different systems and/or equipment to ensure an efficient flow of the product through the entire operational set of fulfilling orders.
    - Draws daily / weekly / monthly reports for online stocks and sales;
    - Supervise the development of the system documentation and the implementation of the operational and processing procedures necessary to fulfill the company's objectives.

    Alte informatii

    Beyond the role:

    An exciting industry, the beautiful world of diamonds;
    Motivating financial package according to your qualifications and career level; access to private medical care;
    Employee discount after 6 months in the company;
    A warm, dynamic, fun and diverse culture with a fresh spirit. We value a lot diversity and inclusion at work, and offer you excellent opportunities.

    LOCATION
    Pitesti Headquarters

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre Teilor. Consultati Politica de procesare a datelor personale a Teilor >>