Reporting Analyst

Employer: Conectys
Domain:
  • Others
  • Quality Control
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 30.11.2021
    Short company description

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Requirements

    You come with:

    - C1 level of English (both written & spoken);
    - At least 1 year of working experience;
    - Contact Center or in a similar position;
    - Technical background of min. 3 years in BI or Data Space would be a plus;
    - Excellence command of MS Office programs, especially Excel;
    - Attention to details;
    - Residence in Bucharest area.

    Responsibilities

    Your day in Conectys:

    - You will facilitate the activities of analyzing, monitoring and controlling the processes within the projects;
    - You will develop general knowledge of local and global business trend;
    - You will generate improvement suggestions to be applied;
    - You will comply with the requirements of the implemented quality system, as well as monitoring the adherence of activities within the assigned projects;
    - You will provide the necessary assistance to implement and apply quality control procedures, in line with the company standards.

    Other info

    We come with:

    - Attractive salary, meal tickets and private medical subscription;
    - Bookster and 7 Card;
    - Safe work environment (temporary WFH activity);
    - A professional work environment in a fast-growing company with young and dynamic people.