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EASYDO is a technology company, spin off activity of a leading Technology Services company with + 80 employees. The team is managed by senior Partners and senior Experts. We are building next generation technologies applications including API, Data Governance, AI, blockchain, machine learning, IoT, AR, VR.
We are focusing on 3 main activities: Software Factory & Innovative Business Solutions (in-house & partners’ applications), Data Governance & Cybersecurity, Applications & INFRA services. Working with top premium companies in several industries, we are operating projects in Romania and abroad.
By joining EASYDO, You will be a member of a Romanian and international team, expert and complementary, which allows you to evolve in your career and succeed your projects.
Deliver, maintain and implement high-quality technical solutions including configuration and/or maintenance of both on-premise and cloud-based systems.
Maintain infrastructure through established processes – Identify opportunities for improvement for customers’ and colleagues’ benefit
Participate in all phases of the project lifecycle independently or as part of a team
Define and document technical requirements for the department’s infrastructure and supporting components, logical processes and operating systems, interfaces with other services, internal and external checks and controls, and outputs.
Produce and maintain relevant documentation to describe the logical and physical configuration, standards, testing and changes where applicable.
Continuously strive to make improvements to the existing applications and/or systems, services and processes.
Seek out and act upon feedback.
Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools
Keep up to date with relevant technology areas.
Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined/implemented with changes to prevent re-occurrence.
Responsibility for fault resolution, regular configuration changes as required to support service, and management of a service desk ticket queue in line with agreed SLAs.
Ability to interpret and/or gather user requirements and translate these into technical specifications and solutions.
Excellent logical thinking with good problem-solving skills.
Good knowledge of, and experience in, the principles of system design, implementation and support.
Proficient in one or more areas of their domain.
Good troubleshooting and problem-solving skills.
Good understanding of business processes.
Be an active and enthusiastic team player.
Share responsibility for planning and delivering team activities
Be willing to adapt to significant changes in either technology or the environment
Be interested in self-development including the maintenance of personal technical competence in all relevant areas
Effective communicator and influencer with good relationship management skills
Relevant knowledge and experience with appropriate technologies in the area of responsibility.
Experience with multi-tiered system architecture.
Experience in hardware and supporting infrastructure components, both on-premise and cloud-based
Exposure to and knowledge of ITIL best practices.