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Lead Customer Experience Specialist with Italian (PMT)
Acest job nu mai este activ!Vezi toate job-urile Honeywell active.Vezi toate job-urile Lead Customer Experience Specialist with Italian (PMT) active pe Hipo.roVezi toate job-urile in Achizitii - Logistica - Aprovizionare active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Import-Export active pe Hipo.ro |
Angajator: | Honeywell |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 09.02.2022 |
Remote work: | On-site |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Cerinte
University Degree
1-2 years previous similar experience
Advanced English and Italian (both oral and written communication)
Microsoft Office
Salesforce Platform would constitute a plus
he future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We have an opportunity for a Lead Customer Experience Specialist with Italian in our Performance Material & Technologies (PMT) department in Bucharest.
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Lead Customer Experience Specialist with Italian Responsibilities:
Processing Returns;
Customer Invoicing;
Updating Customer Accounts;
Deliver Forecast Reports;
Administrative Support;
Order Processing;
Responsible for creating / extending materials in SAP operating system.
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