Customer Advisor with French and English WFH

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.12.2021
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    French and English language proficiency

    Customer-oriented person with excellent communication skills

    Keen learner and active listener

    Autonomous, with good PC skills

    Proactive and a great team player

    Responsabilitati

    Create excitement around Client’s products and offer information to Customers about their accounts

    Provide solutions to Customers’ issues in order to deliver an excellent experience and create brand engagement

    Get involved in developing new processes as you will be part of our exciting new project from the beginning

    Keep on learning and advancing your career through our continuous developement programs

    Alte informatii

    We offer you great income and a pleasant working environment (from your home)

    Attractive salary package and monthly bonus based on perfomances​

    Flexible schedule: Monday to Sunday (09:00 – 22:00)

    Determined contract : 3 months

    We want you to be successful and to ensure you maximize your earnings, you will receive full training and support.