Black Belt Coach

British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

• University degree in a business-related subject area, preferably MBA;
• Lean Six Sigma – Black Belt certified;
• Agile and Scrum Master Certified would be a plus;
• Project Management Professional (PMP) certification would be a plus;
• Change Management Certified Professional (CCMP) certification would be a plus;
• Transformational experience in multinational organization with not less than five years' experience in Share Services industry or in Commercial Finance within tobacco or FMCG multinational;
• Experience in implementing change management/implementation techniques and tools, coaching of process improvement teams;

• Improving and promoting the culture of continuous improvement, by embedding CI methodologies into the way we work.
• Implementing and facilitating the continuous improvement plan/projects, focused on enhancing customer experience within GBS, while removing waste and reducing cost;
• Working alongside operational teams to translate operational improvements into customer-relevant or financial metrics, acting as a subject matter expert in CI methodologies;
• Works with Service Lines to support performance problems solving and to find opportunities for improvement;
• Provide direct mentorship to multiple Lean Six Sigma Process Improvement projects to support client needs;
• Enhance relationships and partnering with customers and internal departments;
• Ensures projects are focused on adding new value for the organization with an eye towards quality assurance of processes and deliverables;
• Identifies and actively pursues business opportunities to increase the overall efficiency and effectiveness of GBS business strategy;