Customer Support with Dutch
Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.
What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.
Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.
Experience in front office communication channels (calls, e-mails and chats)
Native level/fluency in Dutch or at least C1 both verbal and written.
Advanced level of English, both spoken and written
Positive attitude & excited to discover new CX approaches;
Strong interpersonal and communication skills
Excellent customer focus (both verbal and written).
Great team spirit but thе ability to also be independent, like every superhero should.
Problem solving oriented, desire to investigative and multi-tasking skills with highest attention to detail.
Ability to work under pressure
Ability to work in fast-paced environments
Be flexible and adaptable to new situations
You will provide first-class service for a renowned group that sells its own brand fashion clothing to a young audience (16-30 years old) in over 100 countries, with over 10 million followers on social and fans all over thе world.
We’re delighted to drive innovation on site day after day, so it’s a plus if you’re inventive and creative, we say yes to fresh new ideas to boost productivity, so reach out and help us shape thе future.
And no need to worry if you don’t have lots of experience, we have thе best training program ready for you. :)