Solar Service Engineer
Huawei is a global leader of ICT solutions, whose vision is to enrich life through communication.
Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers.
Among our customers are 45 of the world's top 50 telecom operators and one third of the world’s population uses Huawei technologies. Huawei is active in more than 170 countries and has over 150,000 employees of which more than 70,000 are engaged in research and development (R&D).
We are diverse, and we embrace it. With us you have the opportunity to work in a dynamic, multinational environment with more than 150 nationalities worldwide. We seek and reward talent.
Join us for Building a Better Connected World!
Be capable of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information;
Passionate about renewable energy business;
Major in Electronics, Electricity, Photovoltaics or related science and engineering domain;
Multi-skilled in both the theoretical and practical aspects of electrical work;
Speaking Languages: English.
Pre-sales testing support, holding workshops with customer or partner on technical issues;
Bidding support on technical and engineering related part;
Presentation of the technical service, solar products during some living exposition of solar energy;
Follow up issues that may arise during testing/workshop/bidding activities.
Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test;
Onsite support for site survey, installation or commissioning when necessary;
Commissioning, improvement of the troubleshooting, intervention on site when necessary Interface with engineering partner to locate technical problems that may arise during the engineering process.
Responsible for Hotline support and level 2 engineer support;
Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team;
Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA;
Responsible for handling technical cases on ticket system;
Responsible for Network Upgrade/Swap according to the team planning;
Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.